Ever since Brexit had started in January 2020 we have been taking on the feedback from our EU based customers. Long delivery times, large import bills, orders being returned. When is enough, enough?
We know you love the products and we know that you don't want to go without, so we took it upon ourselves to find a solution. As of the 29th of August A-List Nutrition went on an EU tour. Not only have we set up a brand new EU website, we have also set up a brand new EU based warehouse. Now you are probably thinking, 'What does this mean for me?'... Well let us tell you:
- NO IMPORT CHARGES ON YOUR ORDERS. Where the products are already based in the EU, you will no longer pay import charges as we have taken care of this for you! Where we are now officially trading in the EU, you will still need to pay your countries standard tax rate, however this will be automatically added to your order at checkout.
- NO CUSTOMS CLEARANCE ON YOUR ORDERS. As mentioned above, where the products are already within the EU and customs paid for, you will not have to encounter those tedious customs clearance delays.
- FASTER SHIPPING ON YOUR ORDERS. Our new warehouse is located in the Netherlands and we will ship to multiple countries throughout the EU. Before you could be waiting anywhere between 8-12 business days for your order, now it will only be 2-6 business days. We have over halved the time. This is based on the country the order is being shipped too and is detailed on the EU website.
- QUICKER DISPATCH ON YOUR ORDERS. Much like our EU orders, if you purchase before 2PM GMT, your order will be dispatched on the same day. If placed after your order will then be dispatched the next day.
We will be slowly feeding all of our brands and products over to the EU site so that our new team members in Netherlands are not massively overwhelmed and you, our customers, still receive the best service. With this in mind, you will still be able to purchase any product not on the EU site on our UK site, however the above EU benefits will not apply.
Thank you for your patience, feedback and most importantly your loyalty over the last 1 1/2 years. It has been a long road but we are finally there! If you have any questions regarding the EU site, warehouse, products please email us here: firstname.lastname@example.org.
EU SITE - www.a-listnutritioneu.com
UK SITE - www.a-listnturition.com